Intercom UI design & app screens

A customer communication platform combining live chat, a help desk, knowledge base, and AI-driven support. Support teams use it to handle conversations at scale, while marketers use it for proactive messaging.

The interface is a reference for inbox and conversation design: a three-pane support inbox, the recognizable Messenger widget, bot and workflow builders, and help-center authoring. Its rounded, friendly aesthetic and clear conversation threading make it a strong study in support and messaging product design.